Who builds this
Nikita Cherevko
One person writes this code, answers the messages and decides what gets built next. This page is about why that is worth knowing before you create an account.
Where this comes from
For fourteen years I worked as a backend engineer in logistics, ecommerce, fintech and pricing systems - on systems where the number has to be right, because a mistake costs somebody money.
A calendar is the same problem on a smaller scale. Two people cannot hold the same hour, a reminder that has gone out does not go out twice, and an hour marked private does not appear on a public page.
Here a double booking is refused by the database itself rather than by code above it remembering to check. That is not a technical detail to boast about - it is the difference between a calendar you can trust at five on a Friday and one you check again just in case.
Why one practice rather than ten
I build this beside a practice that has the problem today: a single-practitioner physiotherapy practice with a full schedule. I do not charge for it and do not intend to. That practice is the reason the first version does what it does rather than what I imagined was needed.
A product built for ten practices before any of them uses it is built for an idea of them. One real practice tells you what is actually tiresome on a Thursday evening, and you can see it in what is not here: medical records, a patient directory and a commission per booking.
Support
What that means in practice when something breaks
There is no support queue
Because there is nothing to build one out of. You write to the address on this page and the reply comes from the person who wrote the code you are asking about.
A defect in the product is a defect in the product
If any step needs a phone call to me, it is badly built. I want to know about it and fix it, not write a help-centre article about it.
It is one person, and that has a price
There is no overnight rota and no fifteen-minute response guarantee. There is somebody who knows the whole system and never has to pass your case on.
Getting in touch
Email is fastest. LinkedIn works too, if you would rather see who you are talking to first.
Get started
Start with your own week
Create an account, enter your working hours, and mark which of them a patient can see. The first ten practices pay nothing for six months.